Global Website Terms

1. Acceptance and eligibility

These terms govern use of the Emtak Holdings LLC website. Where a form or protected feature requires agreement, we present a link to these terms and ask you to affirmatively accept them before proceeding. If you act for an organization, you represent that you have authority to accept the applicable terms for that organization. Our Privacy Notice explains how personal information is handled; acknowledging that notice is not consent to unrelated marketing or optional data uses.

Submitting an inquiry does not create a paid service contract or authorize work. The scope, price, payment, cancellation, responsibilities and other transaction terms must be set out in an applicable quote, order or agreement accepted by both parties through the acceptance process specified in that document.

You must be legally capable of entering into the applicable agreement in your jurisdiction.

2. Website information and availability

Website content is provided for general information and may be updated without notice. Service descriptions, coverage areas, artwork availability, edition information, book listings, pricing, photographs and estimated timelines are not binding offers unless expressly stated. We may correct errors, suspend features or restrict access when reasonably necessary for maintenance, security, legal compliance or business operations.

3. Inquiries, orders and separate agreements

An inquiry, form submission, quotation request or certificate search does not create a service contract, sale, reservation or guarantee of availability. A transaction is confirmed through the acceptance process stated in the applicable quotation, order, service agreement or license. Any required deposit, payment deadline and authorization to start work are stated there; an invoice alone does not establish acceptance. If a signed or transaction-specific agreement conflicts with these website terms, that agreement controls for the transaction.

4. Services, payments, taxes and refunds

Commercial cleaning, valet trash and other professional services are governed by the agreed scope, property requirements, schedule, access rules, pricing and payment terms. Purchasers are responsible for applicable taxes, duties and charges unless the transaction states otherwise. Payment processing may be provided by a third party under its own terms. The applicable cancellation, return, refund, shipping, damage and replacement terms must be made available before a transaction is accepted. Our Service Engagement Information explains what should be agreed for an engagement; it does not set a universal price, deposit or cancellation charge. Those rights are determined by the applicable order or service agreement and any non-waivable law.

5. Artwork, certificates and publications

Artwork colors, scale and texture may appear differently on screens. Availability, dimensions, medium, edition status, framing, embellishment, shipping and certificate details must be confirmed for each purchase. A certificate of authenticity is valid only when issued through Emtak’s controlled process with the applicable record and identifier. Sample certificates and previews are not valid certificates. Publications purchased through third-party marketplaces are also subject to that marketplace’s terms.

AURELIA room-preview limitations

Camera and photo previews are optional visual illustrations, not a measured installation plan, professional design advice or a guarantee of fit, color, texture, framing or availability. Camera angle, lighting, screen settings and measurements supplied by you affect the result. Confirm the physical artwork dimensions, framing and purchase details with Emtak before ordering. A preview or inquiry does not reserve artwork, create a sale, confirm payment or issue an authenticity certificate.

Use only room images you are entitled to use. Do not capture other people or private information without appropriate permission. Do not present a preview, watermark or sample certificate as proof of ownership, authenticity or an endorsement by Emtak.

Future work and recruitment communications

Future staffing-interest submissions help Emtak plan possible part-time or project opportunities. They do not represent an available vacancy, promise hours or pay, or create employment or contractor status. When a role becomes available, its duties, compensation, schedule, eligibility and engagement terms will be stated separately. Emtak does not charge a fee to join its interest list. Verify suspicious recruitment or payment requests directly using the contact details published on this website.

Offering specific provisions

Fresh Spaces cleaning and glass care

Cleaning tasks, products, access, frequency and quality checks are defined in the accepted scope. Disinfection is not a guarantee of a sterile environment or prevention of illness. Current window and glass cleaning is limited to work safely accessible while standing on the ground or floor, including suitable pole access; ladders, lifts, roof access and upper-floor exterior work are excluded. Hazardous waste, sharps, mold remediation, biohazard cleanup and specialist restoration require separately agreed, qualified arrangements and are not included in ordinary cleaning.

Apartment valet trash is doorstep-to-designated-onsite-disposal service. It does not include offsite hauling, hazardous materials or replacement of the property’s waste-hauling service. Property access, permitted materials and disposal instructions must be agreed before service.

Business Services

Inventory counts, receiving verification, reconciliation support, organization, kit assembly, packing, relocation assistance, events and administrative tasks follow client-authorized instructions. Counts and logs document observed information; they are not financial audits, appraisals, ownership determinations or guarantees that all shortages or errors will be detected. Clients approve inventory adjustments, purchasing decisions and changes to source records. Relocation assistance does not by itself include transportation or a licensed moving service.

SOPs, checklists and basic tracking tools support operations; they are not legal, tax, investment, engineering or other regulated professional advice. Client approval and any required specialist review remain necessary before implementation. Confidential records must be shared only through an agreed appropriate channel.

AURELIA artwork and licensing

A purchase transfers only the physical item or the specific license described in the accepted order. Copyright, reproduction, merchandising, digital publication and commercial licensing rights do not transfer automatically. A certificate documents the particular work and issuer’s record; it is not an independent appraisal, investment guarantee or promise of resale value. Confirm original versus reproduction, medium, dimensions, edition, framing, shipping and return terms before purchase. No appreciation or investment return is promised.

Publications

Books and comics may contain educational material, opinion, personal experience or fictional content as identified in the publication. They do not create an advisory relationship or guarantee business, financial or personal outcomes. Marketplace purchases, delivery and returns are administered under the seller’s applicable terms and mandatory law. Purchasing a publication does not authorize copying or redistribution beyond the applicable license or lawful exceptions.

ETK Systems and future initiatives

ETK Systems is a research and development initiative. Demonstrations, synthetic data and prototypes are not validated production systems or promises of accuracy, security, availability or operational outcomes. Access to a private prototype requires separate authorization and applicable feature-specific terms; a website link is not authorization. Do not submit production, regulated or confidential data to a demonstration without a separately approved arrangement. Future offerings, including Emtak Nexus, are descriptions of plans and do not create present services, nonprofit status, tax-deductibility or commitments.

ETK Systems public pilot: permitted use and limitations

Emtak permits you to access and install the publicly offered ETK demonstration for lawful evaluation and to download its sample reports for that purpose. This permission does not grant source-code ownership, redistribution rights in Emtak branding, access to private features or a production software license. Applicable lawful exceptions remain available.

This release demonstrates a manually defined Diagnostic, Control and Executive workflow using fictional sector examples. It does not provide shared accounts, durable operational storage, authenticated independent review, a protected audit trail, validated root-cause analysis or live SAP, ERP, Tableau or Power BI integration. Integration names describe intended compatibility, not an active connection, certification or endorsement.

Use fictional information only. Do not enter real patient, employee or customer information, confidential business records, passwords, regulated data or other sensitive information. Installation is subject to browser and device support. Internet is required for the pilot; an offline connection notice is not offline functionality. Session entries may be lost on reset, navigation, refresh or closure. A downloaded report remains under your control and may be opened or shared by device applications.

A demo status marked Verified means only that its demonstration checks were satisfied. A different reviewer-name entry does not authenticate another person, and an evidence note is not validated proof. Targets and outputs do not establish accuracy, causation, savings, compliance or sustained improvement. Do not use this demonstration to make patient-care, safety-critical, employment or other consequential decisions. Have qualified, authorized people assess any proposed real operational use.

The public pilot creates no subscription, payment authorization, service-level commitment or guarantee of production readiness. Planned features may change. Any real-data pilot, paid implementation, integration or enterprise license must have separately accepted scope, access, data-handling, support and commercial terms. These provisions do not exclude rights or liability that applicable law does not permit to be excluded. Read the ETK privacy and device-storage disclosure.

ETK Scan staff workspace

ETK Scan is restricted to authorized Emtak staff using approved access. Staff must use inventory records only for authorized assignments and follow the client’s instructions and any applicable data-handling agreement. Its current shared staff access is not a customer-isolated portal. A barcode match, count, expiration entry or CSV export is a recorded observation, not independent verification of product identity, safety, recall status, suitability or regulatory compliance. Authorized people must check source labels and resolve discrepancies before acting.

Entries and prior versions may persist in the hosted system; downloaded exports are separate copies that must be protected. Internet access is required. Do not rely on the workspace as the sole source for safety-critical decisions or as a guaranteed backup. See the staff inventory privacy disclosure. A client software engagement requires separately accepted terms.

Accounts and restricted features

Use only accounts, roles and report or invoice links issued or authorized for you. Keep credentials, recovery codes and private links confidential; do not share staff accounts or attempt to access another client’s records. Report suspected compromise to contact@emtakholdings.com promptly. We may suspend access or revoke links when reasonably necessary for security, misuse or legal compliance. An invoice link is a way to view an invoice, not authorization to modify terms or access other records. Restrictions do not eliminate contractual obligations or mandatory customer rights.

Your submissions and permissions

You retain your rights in information, room photographs, documents and other material you submit. You confirm that you have authority to provide the material and that the requested use does not infringe another person’s rights. You grant Emtak only the permission reasonably needed to receive, store, review, transmit to relevant service providers and use the material to handle your request or perform an agreed service, subject to the Privacy Notice and applicable agreement. This is not a transfer of ownership or a general license to sell your content, train unrelated AI systems or use private client material in advertising.

Public use of customer names, testimonials, room images or service photographs in Emtak marketing requires separate permission. Do not include passwords, payment-card details, health records, identification documents or sensitive personal information in ordinary inquiry forms. Browser-only room previews are handled as described in the Privacy Notice.

6. Intellectual property

The website, branding, layouts, text, artwork images, watermarks, certificates, publications and other content are owned by Emtak or used under authorization and are protected to the extent recognized by applicable intellectual-property laws. Protection of AI-assisted material depends on the rights recognized by law and any human-authored elements. You may view the website for personal or legitimate business-evaluation purposes. You may not remove watermarks, bypass access controls, scrape or build datasets from the site, reproduce artwork, counterfeit certificates, train commercial systems on protected content, or copy, publish, license or commercially exploit content without written authorization from the applicable rights holder, except where applicable law permits the use without that authorization.

7. Acceptable use

You may not use the website to violate law or another person’s rights; submit malicious code, deceptive requests or unlawful content; probe or circumvent security; overload the service; impersonate another person; attempt unauthorized access; interfere with records or authentication; or use automated systems in a manner that harms the website or its users. We may block activity, revoke links, preserve evidence and report conduct when reasonably necessary to protect the service or comply with law.

8. Third-party services and links

The website may link to marketplaces, payment processors, carriers, social platforms or other third parties. Their services, content, availability, privacy practices and terms are controlled by them. A link does not constitute an endorsement or guarantee. Use third-party services at your own discretion.

9. International use

The website is controlled from Texas, United States. You are responsible for complying with laws applicable where you access the site or receive products or services. We do not represent that every offering is available, lawful or deliverable in every country. International orders may be subject to customs, import restrictions, duties, taxes, carrier limitations and delivery delays. We may decline or cancel a transaction when required by export controls, sanctions, carrier rules or other applicable law.

If these terms are translated, the English version controls to the extent permitted by law. Nothing in these terms removes mandatory consumer protections, withdrawal rights, warranties, remedies or forum rights that cannot lawfully be waived in your country or state.

10. Privacy and electronic communications

Our handling of personal information is described in the Global Privacy Notice. We use the contact details you provide for communications needed to respond to your inquiry, administer a request, provide security notices or perform an agreement. Submitting an inquiry is not agreement to unrelated promotional messages or automated marketing calls or texts. Any marketing communications must use the permissions and opt-out choices required by applicable law.

11. Disclaimers

To the extent permitted by applicable law, the website is provided “as is” and “as available.” We do not warrant uninterrupted or error-free operation, that every display accurately reproduces physical colors or textures, or that general website information is suitable for a particular purpose. We do not exclude any warranty or guarantee that cannot lawfully be excluded.

12. Limitation of liability for website use

TO THE EXTENT PERMITTED BY APPLICABLE LAW, EMTAK HOLDINGS LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE.

This exclusion concerns website use only. It does not determine liability for paid services, goods, licenses or client deliverables, which is governed by the applicable accepted transaction agreement and applicable law. It does not exclude direct damages or establish a monetary cap on them.

This exclusion does not apply to liability arising from Emtak’s fraud, gross negligence or willful misconduct; death, personal injury or physical property damage caused by Emtak; or any liability, statutory remedy, warranty or consumer right that applicable law does not allow to be excluded or restricted. Nothing in these terms waives rights under the Texas Deceptive Trade Practices–Consumer Protection Act or other applicable nonwaivable law.

13. Indemnity for third party claims caused by misuse

To the extent permitted by applicable law, you agree to indemnify Emtak Holdings LLC against damages and reasonable, documented legal costs payable to a third party, but only to the extent caused by your unlawful use of this website, material breach of these terms, or infringement of that third party’s rights through content you submit without the necessary permission.

This obligation does not apply to the extent a claim is caused by Emtak’s negligence, gross negligence, fraud, willful misconduct or breach of these terms. It does not waive consumer rights or require you to indemnify Emtak for liability that applicable law does not permit to be shifted.

Emtak will give prompt written notice of a claim and reasonable cooperation. A failure to give prompt notice reduces your obligation only to the extent it materially prejudices your ability to address the claim. This clause creates no separate duty to assume Emtak’s defense. No settlement may impose an admission, nonmonetary obligation or payment obligation on you without your written consent. Recoverable amounts must be established by a final judgment or a settlement you approve in writing.

14. Governing law and website disputes

These website terms are governed by Texas law, except that mandatory laws and rights that apply to you remain in effect. Subject to those mandatory rights, disputes arising from these website terms must be brought in a court with subject-matter jurisdiction in Travis County, Texas, or, where federal jurisdiction exists, the United States District Court for the Western District of Texas, Austin Division. To the extent legally effective, the parties consent to personal jurisdiction in those courts for such disputes.

You may contact contact@emtakholdings.com to seek an informal resolution before filing a claim. Informal discussion is voluntary, does not delay any limitation period, and does not prevent a party from filing a claim, seeking urgent relief, using an available small-claims procedure, or making a report to a regulator or law-enforcement agency.

These website terms do not require arbitration or waive a right to trial by jury or participation in a class action. Any dispute terms for paid services, goods or licenses must appear in the applicable accepted transaction agreement. If that agreement conflicts with these terms about the transaction, that agreement controls, subject to applicable law.

15. Changes, severability and assignment

We may update these terms prospectively by posting a revised effective date. Where affirmative acceptance is required, the version you accept governs that submission; a later posting alone does not retrospectively change it. Material changes apply after posting or other appropriate notice and do not retroactively alter an accepted transaction unless agreed or legally permitted. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining terms will continue. You may not assign website rights to another person without our consent; Emtak may assign these terms in connection with a lawful reorganization, financing or business transfer.

16. Contact

Questions or legal notices concerning these website terms may be sent to contact@emtakholdings.com. Our current registered agent is Registered Agents Inc., 5900 Balcones Drive, Suite 100, Austin, Texas 78731, United States. Registered-agent status: active. Please use email or phone for routine questions.

Accessibility and assistance

If a page, form, security check or camera preview prevents you from using the website, contact contact@emtakholdings.com. Describe the page and the difficulty without including sensitive information. We can discuss your inquiry by email or phone while the issue is reviewed.

ETK Scan staff capture pilot

ETK Scan is an authenticated inventory-count capture tool for authorized Emtak staff. Each save represents a checked count snapshot, not a stock-movement ledger, purchase instruction or clinical decision. Use only records you are authorized to process. Separate customer organizations, external user roles, ERP connectors, OCR, recalls and automated corrective-action verification are not provided by this capture release.

Supported GS1 barcodes may contain a product identifier, lot or expiration; ordinary product codes may not. Barcode formats and camera availability vary by browser and device. You must compare all captured values, units, dates and quantities against the physical label or approved source before saving. Missing or ambiguous fields must be identified as unknown rather than guessed. Expiration flags use the date and warning period shown on your device; they do not establish product safety or authorize use, rotation, transfer or disposal. Follow the responsible organization’s approved procedures.

Saved records and change history are stored on the server for authorized staff access. A successful save message is required before treating a capture as recorded. Keep exports protected and confirm their completeness, especially when only some pages are loaded or filters are applied. CSV is a portable data copy, not a complete database restore package. No offline saving, uninterrupted availability, certified audit trail, regulatory compliance certification or tested production recovery guarantee is offered. A real client deployment requires an agreed scope, permissions, data handling, retention, support and recovery arrangements.